[Mehrdad Kala]

[BUSINESS NAME] is one of the world's leading online discount stores. We are a fast-growing company because we always put the customer first. A customer-centered shopping experience has always been our goal, and we pride ourselves on our comprehensive policies that have put us in a realm above and beyond our competitors. Here at [BUSINESS NAME]. we believe in passing along deeply discounted sale prices to our customers, typically saving them 30-70% off retail costs.

Our company is built on three core principles:

1. Excellent products
2. Excellent prices
3. Excellent customer service

We believe that serving our customers upholds a responsibility to ensure that they are satisfied with their purchases. We will do our best to make sure that our customers are happy. We believe we can create a good impact in the industry forever by focusing on our customers' needs.

We're glad you've found your way to the online store that's known not only for the deep discounts but also for our top-notch customer service. We hope you'll be back often and spread the word to all your friends! Shop with us today and see the [BUSINESS NAME] difference.

[Mehrdad Kala]

Free Shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by E-Packet or EMS and in USA by USPS.

Shipping to Over 200 Countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Lost/Missing Packages

[BUSINESS NAME] are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Shipping Time

Shipping time varies by location. These are our estimates:

Tracking Information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

My Tracking Says “No Information Available At The Moment”

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will My Items Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

[Mehrdad Kala] Terms of Use

We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.

You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c)violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. support@[BUSINESS NAME].com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and support@[BUSINESS NAME].com has no obligation to investigate the source of any such access or use of the Site.

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by support@[BUSINESS NAME].com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify support@[BUSINESS NAME].com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.

[Mehrdad Kala] Order & Refund Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

Customers will be responsible for paying return shipping costs.

We do not issue the refund if:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

EASYDROPIFY Shipping & Order FAQs

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.

WHERE'S MY ORDER/HOW LONG DOES SHIPPING TAKE?

Sorry we cannot guarantee. Nevertheless, they will always arrive, guaranteed! If anything happens and you "don't receive it", we will immediately reship you another one, so rest assured that you have nothing to worry about.

ONLY PART OF MY ORDER ARRIVED, WHERE'S THE REST?

Again, it's on it's way! As stated on your order status page, as well as in the shipping policies, most orders will arrive in multiple packages if ordering more than one item. We do this to offer you the cheapest prices ! The rest of your order will arrive in due time, within the delivery timeframes!

WHERE DO YOU GUYS SHIP FROM?

We ship directly from our quality manufacturers and suppliers warehouse overseas to save you HUGE amounts of money on shipping prices worldwide! They have access to very affordable shipping options so we pass those savings on to you by shipping directly from them, and charging you absolutely NOTHING for shipping!

WHAT'S YOUR RETURN/REFUND POLICY?

Since we ship directly from our manufacturers, we currently are unable to offer returns for simple matters of choosing a wrong size or changing your mind. However, if your item arrives damaged or you receive the wrong item, we will immediately reship you a new item upon receipt of a picture of the damage! IF for some reason the item is now out of stock, we will offer a refund or a different item to replace it.

CAN I CANCEL MY ORDER?

We begin processing orders VERY quickly, to YOUR benefit! Once we place the order with our supplier, we cannot cancel your order.