Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 7–15 business days
- Express Shipping (if available): 5–10 business days
Delivery delays can occasionally occur due to customs or postal service issues.
Shipment Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has been shipped containing your tracking number(s).
The tracking number will become active within 24–72 hours.
Customs, Duties & Taxes
We are not responsible for any customs duties, taxes, or fees applied to your order.
All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Shipping Restrictions
Some products may not be available for international shipping depending on your location.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once the carrier confirms delivery to the provided address.
If you believe your package is missing, please contact the shipping carrier first.
Incorrect Address
We are not responsible for orders shipped to incorrectly provided addresses.
Please ensure all shipping information is correct before completing your purchase.
Contact Us
If you have any questions about your order or shipping, contact us at:
poostiyeganeh@gmail.com